Electronic communication cannot substitute for a medical evaluation in which a qualified health care provider takes a history from a patient, conducts a physical examination and orders and interprets the appropriate diagnostic tests. We think it is important for you to know how we handle information we communicate via the Internet. If EMC discovers that you have inappropriately shared your password with another person, or that you have misused or abused your MyChart access privileges in any way, your participation in MyChart may be discontinued by EMC without prior notice. Which patients need to be seen in person? Accessible 24/7. We recommend that you include the section below regarding the use of third-party services - replace [ORGANIZATION] with your organization's name. State and federal laws prohibit UMMC from releasing certain lab results electronically. My UNC Chart is a safe, secure and convenient patient portal that allows you to access your health information when it is convenient for you. Complete Medical Record Before signing up for or using MyChart, it is important for you to understand all the following: Access your test results No more waiting for a phone call or letter – view your results and your doctor's comments within days; Request prescription refills Send a refill request for any of your refillable medications; Manage your appointments Schedule your next appointment, or view details of your past and upcoming appointments MyChart is intended for communicating non-urgent matters. 7. No waiting rooms. You may access the Terms and Conditions any time while using the Service by clicking the "Terms and Conditions" tab at the bottom of each web page. Minor Eligibility Because of these requirements, this information will not be viewable on MyChart and may only be requested directly from EMC Health Information Management by the patient or by any other individual authorized to do so under federal and state privacy laws. Due to California Health & Safety Code Section 123148, medical providers may be prohibited from releasing the following laboratory results via MyChart, even though a patient may consent to their release: These results will not be viewable in MyChart and you must contact EMC Health Information Management in order to request a copy of these results. You hereby release and forever waive any and all claims you may have against us, and our officers, directors, employees, agents, affiliates, parent or subsidiary corporations or organizations, or content providers, and our and their successors and assigns (including but not limited to claims based upon negligence) for losses or damages you sustain in connection with your use of the Service. When you access an external site or application, please be advised that it is independent from EMC and MyChart, and that EMC has no control over the content on that website or application. Securely submit your symptoms via questionnaire and receive a personal treatment plan within an hour. Our failure to act with respect to a breach by you or others of these Terms and Conditions does not waive our right to act with respect to subsequent or similar breaches. Additional Terms MyChart Messaging and Communications EMC takes no responsibility for and disclaims any and all liability or damages of any kind arising from a breach of medical record confidentiality resulting from you sharing or losing your password. Contact EMC Health Information Management directly for official copies of your medical record or in regard to discrepancies with the medical information listed in your record. This statement outlines our practices and our sensitivity to your right to privacy. PLEASE SEE YOUR HEALTH CARE PROVIDER, NOT MYCHART, FOR ALL MEDICAL ADVICE AND CARE. If at any time you believe that the confidentiality of your password has been compromised, you will need to immediately change it by going to the Password link on the MyChart website. At any time during the e-visit, the provider may terminate the e-visit and advise the patient to seek treatment from an in person provider visit or, if it appears to the provider that the symptoms described are emergent, to seek care at the closest emergency room. presence of antigens indicating a hepatitis infection; test results related to routinely processed tissues, including skin biopsies, Pap smear tests, products of conception, and bone marrow aspirations for morphological evaluation. Emergency Situations MyChart or any other application available through MyChart should never be used for urgent matters or emergency situations. For the requests of inquiry, review, making duplications, supplement, correction, deleting or request UMC's discontinuing collection, processing or use your personal communication information, you may email to: myUMC@umc.com or contact your account manager. Anyone with access to your ID and password will be able to access your confidential medical information. Our providers are following the vaccination guidelines and phases established by the North Carolina Department of Health and Human Services. MyChart Activation Code. The free MyChart app provides the convenience of quickly and easily accessing this information on your mobile iOS or Android device. If you breach any of these Terms and Conditions, your authorization to use this Service automatically terminates and you must immediately destroy any downloaded or printed materials. To the fullest extent permitted by law, you shall defend, indemnify, and hold harmless EMC, its employees, directors, officers, agents, and subcontractors from and against all claims, including any liability or expense, losses, damages (actual or consequential), suits, judgments, litigation costs and attorneys’ fees, arising from or in any way related to (1) your use of MyChart or any application available through MyChart; (2) any information you obtain from MyChart or any application available through MyChart; (3) a violation by you of these terms of use; or (4) your failure to read any messages or communication sent via MyChart or any application available through MyChart in a timely manner. You represent and warrant that you possess the legal right and ability to agree to these Terms and Conditions and to use the Service in accordance with these Terms and Conditions. My UNC Chart is a safe, secure and convenient patient portal that allows you to access your health information when it is convenient for you. Use of the system unrelated to this purpose may result in the suspension or termination of access privileges. The content on MyChart is provided for EMC and its patients only. Nothing on this Site should be construed as granting any license or right to use any trademark, service mark, or logo displayed on MyChart without the express permission of EMC or the third party that may own the trademark, service mark, or logo. Access to the MyChart system is granted to users for the purpose of furthering their medical care. These terms of use shall be governed by the laws of the State of California and any dispute arising hereunder must be submitted to binding arbitration in Riverside County, California in accordance with the rules of commercial arbitration of the Judicial Arbitration and Mediation Service. Go to appointment to see the details of your upcoming visit. The UMMC Notice of Privacy Practices is applicable to this Service. We may modify this Agreement at any time. We know that you may have concerns or questions regarding your health or seeking care during this uncertain time. Definition of an E-Visit: An e-visit is an online exchange of medical information between a patient and a health care provider whereby the provider gives the patient medical advice via secure online communication. If we have your e-mail address on file then your My UNC Chart Username will be sent to that e-mail account. If you do not know your MRN, you can call UNC HealthLink at 888-996-2767, Monday – Friday, 8 a.m. – 7 p.m. Once approved, you will receive an email or letter with your activation code and instructions on how to activate your My UNC Chart account. For more information and a copy of the Notice of Privacy Practices, please visit Privacy Policy. Parents or legally designated representatives of the patient must request proxy access to a minor’s MyChart account. For additional Security, EMC recommends enabling two factor authentication on your personal email account. If the proxy’s legal relationship with the patient changes, the proxy must inform EMC Health Information Management immediately by calling (760) 773-2020 or sending written notice to Health Information Management, Eisenhower Medical Center, 39000 Bob Hope Drive, Rancho Mirage, California 92270. As a condition of your use of this Service, you warrant to us that you will not use the Service for any purpose that is unlawful or prohibited by these Terms and Conditions. Our team of nurses is here to answer your call and help find the care that's best for you. MyChart or any other application available through MyChart should never be used for urgent matters or emergency situations. Please review Eisenhower Medical Center’s Privacy Policy for a thorough description of how we gather, use and protect your confidential medical information. The Hackensack University Medical Center mobile app, HMH Well, is an easy-to-use mobile application that gives you the ability to actively manage your health needs. These Terms and Conditions set forth the entire understanding and agreement between us and any Service User with respect to the Service, its uses and services. The anticipated turnaround time for response to electronic messages is 1 to 2 business days. Click green Get Started button. UMMC may terminate MyChart access without prior notice and without cause. You agree not to use the Service as a means to distribute advertising or other unsolicited material to any third party. Enter your Activation Code as it appears on your enrollment letter (your code is not case sensitive). EMC will request documentation as it deems necessary to determine whether proxy access should be granted. If you had COVID-19 testing performed at an HonorHealth facility, view your test results by logging in to MyChart. Visit our COVID-19 page for information on signs and symptoms, visitor restrictions, testing information and safety measures. You agree to comply with all User responsibilities and obligations as stated in these Terms and Conditions. You agree to not use the Service for any purpose in violation of local, state, national or international laws. If you’re an established UNC Health patient, call your provider’s office or use My UNC Chart to schedule a virtual visit with a provider you’ve seen in the past. Please read the following information carefully. Availability and use may vary by email provider. The My UNC Chart mobile app lets you access your favorite features natively on your smartphone. My UNC Chart Activation Code. If you decide to access any third party sites linked to EMC and/or MyChart, you do so entirely at your own risk. MyChart and any other application available through MyChart is not a substitute for appropriate and timely direct contact with your physician. MyChart may not be available to you due to system failures, back-up procedures, maintenance, or other causes beyond the control of EMC. By using or signing up for access to MyChart, you assume all risks associated with the technology (ex: viruses, defects, interceptions, etc.). UMMC cannot guarantee absolute security against intrusions, disclosure, unauthorized access, and compromised integrity of the record within MyChart. Schedule your next appointment, or view details of your past and upcoming appointments; COVID Vaccine Distribution Many people may be wondering when they will be eligible to get the COVID vaccine. Gmail - https://www.google.com/landing/2step/, Microsoft Mail - https://support.microsoft.com/en-us/help/12408/microsoft-account-about-two-step-verification. Insert your organization's terms and conditions for patient access here. The anticipated turnaround time for response to electronic messages is 1 to 2 business days. Manage Your Care through These My UNC Chart Features Connect With Your Provider. Donations will help complete the second phase of construction on the co-ed boarding school for children ages 13-18. My UNC Chart Username These terms of use contain the entire agreement between the parties with respect to the subject matter contained herein and it shall not be modified or amended except by signed written instrument. You will not need to use this code after you complete the signup process. If you do not agree to be bound by these terms, please promptly exit and discontinue your use of MyChart. MyChart® licensed from Epic Systems Corporation, © 1999 - 2020. We will take immediate action to fulfil your … Virtual visits allow UNC Health providers to offer quality care for many types of appointments. 2. If your provider is out of the office or unavailable, messages sent via MyChart may be routed to other authorized caregivers within EMC in order to facilitate a timely response to your request. By using MyChart, you authorize EMC to release your personal health information to you via MyChart. Each of these individuals or entities shall have the right to assert and enforce those provisions directly against you on its own behalf. If there is insufficient information provided, we will be unable to provide accurate and reliable services. The form provides the health care provider the information needed to treat the patient. Manage Your Care through These My UNC Chart Features Connect With Your Provider Manage Your Appointments Access Test Results (Lab, Imaging, Biopsy Results) Request Prescription Refills Pay Bills Online Get … Continued Access is provided on an “as-is, as-available” basis and EMC does not guarantee that you will be able to access MyChart at any particular time. 1. EMC TAKES NO RESPONSIBILITY FOR AND DISCLAIMS ANY AND ALL LIABILITY ARISING FROM ANY INACCURACIES OR DEFECTS IN SOFTWARE, COMMUNICATION LINES, VIRTUAL PRIVATE NETWORK, THE INTERNET OR MY INTERNET SERVICE PROVIDER (ISP), ACCESS SYSTEM, COMPUTER HARDWARE OR SOFTWARE, OR ANY OTHER SERVICE OR DEVICE THAT YOU USE TO ACCESS MYCHART. MyChart is provided by Eisenhower Medical Center (“EMC”) to its patients subject to compliance with the terms and conditions set forth below. If you have any questions, please contact your … Download the app for iOS or Android today. For children under 12 years of age, parents can access portions of their child’s medical records through MyChart. In order to access MyChart, you will need to create a unique identification (ID) code and password. Further, UMC may take all appropriate legal action, including without limitation, referral to law enforcement, for any illegal or unauthorized use of UMConnect. Responses to MyChart communication are not immediate and may take at least 3 business days. Therefore, for all urgent matters and emergency situations that you believe may immediately affect your health or well-being, you should, without delay, contact EMC by phone, and/or go to the emergency department of a local hospital, and/or dial 911. The UMMC MyChart web portal and mobile app is an on-line information and communications service (the "Service") provided by UMMC and its affiliates. Examples: Disclaimer An individual must be age 18 years of age or older to request a personal account. The decision to grant proxy access shall be made at EMC’s sole discretion based on the individual circumstances surrounding the request and as allowed by applicable law. EMC may send you messages via MyChart. Send a refill request for any of your refillable medications; Manage your appointments Schedule your next appointment, or view details of your past and upcoming appointments; Request an e-Visit For simple acute illnesses (ages 18+ in NC). Nothing herein shall be interpreted to require EMC to provide proxy access to any individual regardless of whether such access would be allowed under applicable law. EMC makes no representations whatsoever about any other website or application that you may access through MyChart. There is no need to contact your provider or clinic. Privacy Emergency Situations You will not need to use this code after you complete the signup process. Error: Please enable JavaScript in your browser before using this site. Access your test results No more waiting for a phone call or letter – view your results and your doctor's comments within days; Request prescription refills Send a refill request for any of your refillable medications; Manage your appointments Schedule your next appointment or view details of your past and upcoming appointments These terms of use may be changed at any time in the discretion of EMC and updated terms will be posted on the MyChart website for user access. Additional COVID-19 resources: Check your symptoms with this tool. Technical questions: 513-585-5353 Other questions: 513-475-8000 Use of the Service is governed by these terms and conditions (“Terms and Conditions” or “Agreement”). 4. MyChart ID and Password We will communicate with eligible patients through MyChart and email as we move into each vaccine phase. Enter your Activation Code as it appears on your enrollment letter (your code is not case sensitive). UMC reserves the right to terminate or suspend your access to all or part of UMConnect for any or no reason, including without limitation, any violation of these terms of UMC. Access your test results No more waiting for a phone call or letter – view your results and your doctor's comments within days; Request prescription refills Send a refill request for any of your refillable medications; Manage your appointments Schedule, reschedule or cancel your next appointment with your primary care or specialty provider. The contents of these messages may be stored in your permanent medical record. It is your responsibility to monitor these messages. PATIENT EXPERIENCE HOTLINE Call and share your experience with UMC Service Development 806.775.8755 SDfeedback@umchealthsystem.com File a Complaint All messages sent and received within MyChart that contain medical information are subject to all state and federal laws governing the security and confidentiality of medical records. Restrictions on Use You agree to not post material to the Service that is unlawful, obscene, defamatory, threatening, harassing, abusive, slanderous, hateful or embarrassing to any other person or entity as determined by us in our sole discretion. EMC does not endorse or accept any responsibility for the content or use of any other linked site. ALL HEALTH AND HEALTH-RELATED INFORMATION IN MYCHART IS INTENDED TO BE GENERAL IN NATURE, PROVIDED SOLELY FOR UMMC PATIENT CONVENIENCE, AND IS NOT A SUBSTITUTE FOR A VISIT TO A LICENSED HEALTHCARE PROVIDER. You agree to not impersonate another person or create any false account information or health record for yourself or others on the Service. A parent or legal guardian of a minor child under the age of 18 may request proxy access to the child’s MyChart account. Follow the directions on the screen to review, update, or verify information; to fill out any necessary questionnaires, to digitally sign any required documents, or to make a payment. Enter your demographics here and in the next step we will verify your identity using questions from a third-party verification system. No appointment. For questions regarding COVID-19 vaccine registration: Please call (520) 324-3061, 8:00 a.m. - 7:00 p.m. For help logging in, or other technical support questions: Please email us at MyChart@tmcaz.com or call (520) 324-6400. All communication through MyChart will be in regard to your own health condition(s). Proxy access may be requested by contacting EMC Health Information Management. A patient may request for an individual to have proxy access to his or her MyChart account. The provisions herein are for the benefit of us and our officers, directors, employees, agents, affiliates, parent or subsidiary corporations or organizations, and content providers, and our and their successors and assigns. 8. Once verified, you will receive an email or a letter with your activation code and instructions on how to activate your MyChart account. MyChart® licensed from Epic Systems Corporation. We are only able to respond to electronic communications through MyChart based on the information you provide. EMC will provide prompt written notice of any such claims, but failure to provide such notice will not release you from any of your obligations pursuant to these terms of use except to the extent that you are actually prejudiced by such failure. Inquiries and entries that you make via MyChart will be logged with your identity. 9. It is important to provide the correct MRN so that receiving your code will not be delayed. 3. IF YOU ARE EXPERIENCING A MEDICAL EMERGENCY OR NEED URGENT MEDICAL CARE, IMMEDIATELY CALL 911 (IF YOU ARE IN THE UNITED STATES), GO TO YOUR LOCAL EMERGENCY ROOM, AND/OR CALL YOUR HEALTH CARE PROVIDER. The electronic medical record is the property of EMC and the information displayed in MyChart may not be the complete medical record. If your contact information changes, please update this as soon as possible on MyChart. It is extremely important that you keep the ID and password that that you use to access MyChart completely confidential. You may request copies of those results from the UMMC Health Information Management (HIM) Department: (601) 984-4050 or HIM-ReleaseofInformation@umc.edu. These messages may contain information that is important to your health and medical care. If this is an emergency, call 911 or go to the nearest urgent care or emergency room. Call 504-962-6202 | M-F 7am - 11pm: Sat-Sun 8am - 8pm; Communicate with your doctor This ID and password are unique codes that identify you in the MyChart system. your Health Care Provider's office or Dial 9-1-1 in the event of an emergency. Asking for advice on behalf of another person could potentially be harmful and is a violation of these terms of use. Schedule your next appointment, or view details of your past and upcoming appointments; Virtual Care Visits Now Available. Under state and federal law, there are certain types of medical information that the parent or guardian of a minor patient age 12 or older may not view without consent of the minor patient. When initiating an e-visit, patients must accept the Terms and Conditions in this Agreement, verify their information, and then complete an online form about their symptoms. EMC reserves the right to revoke proxy access at any time for any reason. We reserve the right to revoke access at any time for any reason. Indemnification Prior to your UR Medicine upcoming appointment if you are experiencing a cough, fever, difficulty breathing that is new, body aches and/or a sore throat please call your doctor's office before you come to your appointment to be assessed. 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Other Sites EMC makes no representations whatsoever about any other application available through.. And functional email address you have an immediate need, call 911 or go appointment! Comply with all User responsibilities and obligations as stated in these terms and conditions ” or Agreement! Upon enrollment in the MyChart enrollee is 1 to 2 business days assume any responsibility for the purpose of their! Is here to answer your call and help find the care that 's for. Many types of appointments Visits Now available code will not need to use this code you!